5% of our TOTAL PROFITS are DONATED to St. Jude's Children's Research Hospital to help support FINDING CURES and SAVING CHILDREN'S LIVES

FAQ

General Questions

Placing Orders

How do I place an order?

How can I check my order status?

How quickly will my order be processed?

I want to order over the phone. What number should I call?

Payment Information

What forms of payment do you accept?

Is it safe to use my debit card on your site?

Is it safe to use my credit card on your site?

Do you accept international credit cards?

Do you allow Cashier's Checks or Money Orders?

Do you charge sales tax on any item?

What can cause my order to be delayed?

Across the Board

I have a comment or an idea for the website. Whom should I contact?

Are there MinikinBaby.com gift cards available?

Do you match prices if an item goes on sale after my purchase?

Is the item I want going to go on sale soon?

Do you do back orders?

Do you have a paper catalog?

How do I care for XYZ fabric?

How often are new products added to the online store?

About

Are there any benefits to having an account with you?

How can I get assistance if I need it?

How do I know it is safe to shop with you?

Technology

What are cookies? Do I need to enable cookies on my browser?

Amazon Payments

Can I use Amazon Payments on your site?

Gift Cards

How do I purchase gift cards?

Where is my gift card?

I want to give a gift card to a friend/family, how do I do that?

Returns

I want to return my purchase! What do I do?

I would like to return a gift that was sent to me. How do I do that?

Can I exchange my order instead of returning it?

How long does it take for me to get a refund?

I am returning an item purchased with a gift card, how does that work?

Order Status Questions

Order Status Questions

How do I change or cancel my order?

I placed an order over Christmas weekend. When will I receive it?

Shipping and Delivery Questions

Shipping and Delivery Questions

Do you ship internationally?

Do you ship to PO Boxes or Military APO/FPO addresses?

How long will it be before I receive my order?

Oops! I accidentally placed my order with the incorrect shipping address. What should I do?

What do you charge for standard shipping an order?